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930 Costley Way, Prince Frederick, MD, 20678, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 7:00 p.m. | |
Tue | 10:00 a.m. to 7:00 p.m. | |
Wed | 10:00 a.m. to 7:00 p.m. | |
Thu | 10:00 a.m. to 8:00 p.m. | |
Fri | 10:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 8:00 p.m. | |
Sun | 9:00 a.m. to 5:00 p.m. |
Was sold a rotini salad in place of macaroni salad and it was bad/foul. The store refused to exchange it for macaroni salad and/or refund me my money. So I’m out almost $10 for a rotten pasta salad. I refuse to shop here anymore. Guess I’ll buy my meats elsewhere. Terrible customer service on their part that’s for sure. 👎🏼
Business response:
The pasta salad in question was purchased on Monday and returned three days later. Even with the product being out of the store for that duration, the salad met all quality standards and the management team found absolutely no quality issues. Multiple managers inspected other product in store as well and concluded that everything is in great condition. Unfortunately, we deal with a variety of products that appeal to many different taste profiles. We do our best to accommodate as many customers tastes as possible but at tim... read more
poor service & bad policy at meat/fish counter. Poor service is specifically at the butcher counter. guy behind meat counter (thin, beard) was rude, unhelpful. I literally asked him if he doesn't want to sell meat, tell me and I will leave. Lots of eye rolling from him. Went back weeks later to buy fish. Was told I could only buy 1/2 or whole fillet of salmon. The 1/2 available was brown and rotten looking. Guy gave me a really hard time about cutting another fillet in half. Finally, he agreed but said he would never ... read more
Business response:
Thank you for taking the time to voice your concerns. We greatly appreciate the opportunity provided to discuss yesterday evening. Our business is predicated upon providing the highest level of customer service. We will continue to learn from mistakes and strive to satisfy all of our loyal customers.
Better customer service.
Got a sub there and it had two thinly sliced pieces of meat and one slice of cheese. What has happen to your subs ?
My mom has lived and shopped there for 20years today she was treated unfairly and heard racist slurs (Hispanic) from a cashier. Very disappointing.
MsScorpio2u in the last weekEdit If there was a less than 1 star review I'd select that. THIS PLACE IS FULL OF A BUNCH OF RACISTS!!! On Saturday, October 12, my family patronized this store. In the check out line, before any transaction took place, the RACIST CASHIER said to my niece, "our EBT system is down today", assuming this black doesn't pay any other way. My niece was appalled, as she already had her bank debit card in hand to pay for her things. They claimed they were telling this to everyone, but a few customers beh... read more
Nick's of Calvert has a 4.7 star rating with 1,117 reviews.
Nick's of Calvert is closed now. It will open tomorrow at 10:00 a.m.